Commercial Manager - Franchising (London, to £57.5k + £10k market supplement & bens)

  • October 25, 2019

Commercial Manager (Franchising, Rail Group) Grade 7 - Department for Transport

Want to join the Commercial Team managing key franchising contracts across the UK?

The Rail Group is responsible for taking Britain’s railway into the future and is part of the Department for Transport.   In the Rail Group, we are passionate about delivering a sustainable and customer-focused railway which puts passengers at the heart of the journey and provides a world class service. We are working on a diverse range of exciting projects – including procuring and managing franchise contracts worth billions of pounds, overseeing large scale infrastructure projects such as Crossrail and HS2 – not to mention working in partnership with Ministers and a range of private and public sector stakeholders.

About this role

This role is high profile and pivotal to managing and bringing about improvement to a portfolio of in-life, long term commercial franchising contracts and their delivery, ensuring contractual and performance obligations are met and exceeded. You will work collaboratively with franchise companies and other key stakeholders on continuous improvement projects which may include developing and managing specification changes to deliver tangible improvements in passenger experience for generations to come. 

You will be the Rail Group’s key interface at Board Level within specified franchise operators and build and develop these relationships to meet and exceed our objectives. Additionally you will be the liaison for collaboration with other key stakeholders including a wide range of Government Departments, train manufacturers, Network Rail, other franchise operators, internal staff within the Department for Transport/ Rail Group and industry stakeholders.  You will provide briefings to Government Ministers and work with Passenger Representative Groups – it’s a challenging and rewarding role!

About You

We are looking for individuals who are passionate about delivering the best transport solutions for passengers, freight operators and taxpayers and who understand that achieving this in the complex Railway Sector requires commitment and tenacity.

Ideally you will have the following:

  • Experience of managing, developing and negotiating long term, high value service contracts, with the ability to manage variations appropriately including resolutions of complex financial claims when needed
  • Be an articulate and persuasive communicator, able to communicate with individuals at all levels of the organisation and build trust
  • Have the ability to manage risk effectively, managing the commercial levers and driving performance management with opportunity fulfilment.  You will be resilient, results driven and can deliver under pressure. 
  • Experienced relationship management skills in complex environments where there are multiple stakeholders – worked at Board Level or equivalent
  • Excellent analytical skills using management information to challenge the franchising operator on operational, project and financial performance.  Uses facts and data to support decision making and build improvement solutions to deal with complex problems
  • An interest in the operation of an improving railway which will benefit passengers into the future

Rail Group is a great place to work and it is a really exciting time to join us in this friendly and supportive team who make a real difference to people’s lives in the UK.

We are also committed to making the Department a great place to work through our culture of equality and inclusivity. Therefore, we strongly encourage applications from a diverse range of backgrounds and we actively promote a flexible approach to working.

For further information please email your CV and last/current package to quoting 7580/PERM/CL.  In return for your skills & experience a salary of up to £57.5k plus benefits and up to £10k market supplement  is offered. All direct applications will be forwarded on to Christina Langley, at Langley Search & Interim. Please note: All shortlisted candidates will need to submit CV and a statement of suitability for submission


Langley Search & Interim supplies Commercial Contract Managers in the London area and in the UK.  Langley Search & Interim supplies a unique blend of permanent & interim recruitment  solutions for jobs in the commercial, procurement and the supply chain functions across the UK, Europe and internationally.  We work with blue chips, privately owned businesses, the public sector and start-ups across the Consumer, Industrial, Public Sector, Technology and Professional Services Sectors. As the leading niche recruitment partner in commercial,  procurement and supply chain jobs, Langley Search & Interim also provides valued career advice and support to candidates.

Key skills and areas: contract management, SRM, procurement, strategic sourcing, category management, Contract negotiation, supplier relationship management, vendor management, stakeholder management, purchasing, public sector

Please note: Due to the high volume of applications we receive for posted roles, unfortunately we are unable to respond to each applicant.  If we have not been in contact within a week, please assume you have not been successful on this occasion. We thank you for your continued interest in working with Langley Search & Interim.